Commanders,
Please note that from October 29 2025 till January 1st 2026 Player Support is unable to refund or exchange Black Friday Ships that contributed toward advancing the Black Friday Squadron 2025 progress bar. To avoid any issues, we recommend taking extra care before completing the transaction.
We can consider your request after January 1st 2026, if Black Friday Ship, rewards from Black Friday Squadron and Black Friday Missions were not used or consumed.
We appreciate your patience and understanding, and we apologize for any inconvenience this may cause.